Contact Exclusive Mechanical & Smash Repairs

Phone: (02) 9721 3601
2/97 Betts Road,
Smithfield NSW 2164

Trading Hours
Mon-Fri: 4:30am - 4:00pm
Sat: 5:30am - 12:00Pm

About Us


Exclusive Mechanical & Smash Repairs Pty Ltd, part of the Exclusive Gr0up, is conveniently located at 2/97 Betts Road (Cumberland Highway) Smithfield and was founded by Michael and Lee Douaihy, who together have over 50 years experience in managing the business and leading a team of highly skilled, trained professionals who continue to deliver quality work.

Click on a section below learn more about Exclusive’s goals and services:

Our Goals

Our goal at Exclusive is to ensure customers are satisfied with all aspects of the work we complete, from the quality of our materials and skills, to the budget allocated to complete the task and the time taken to complete it, ensuring you're not off the road any longer than necessary.

Exclusive continues to grow and expand its successful track record of satisfying customers, work providers and suppliers. This is a goal that we will collectively continue to achieve through team work, honesty and truly understanding customer needs.

As a team, we are committed to keeping our work environmentally responsible and involving our staff, customers and suppliers to assist in making positive changes to help our environment.

With a strong commitment to providing a safe workplace and make sure that there are work practices in place to ensure your vehicle and our experienced Sprayers, Beaters and Mechanics are in the best hands.

Facilities

At Exclusive, we cherish our state-of-the-art facilities which ensure your vehicle receives only the best treatment. Some of the facilities that make up our workshop are:

  • Clean, spacious, well-lit work areas ensure a productive and efficient environment
  • 24/7 CCTV monitored secure parking to ensure vehicles, contents and parts are safe at all times
  • Advanced tools and equipment for the highest quality work
  • Efficiency and reduced environmental impact through our waste water collection and recycling of parts and materials
  • Computerised estimation and electronic business management systems
  • DuPont Spectrophotometer and colour matching computer system
  • DuPont performance Services
  • Car-O-Liner vehicle body alignment system
  • MIG and Inverter Spot Welders
  • 2 Mechanical Hoists and dedicated wash bay
  • Saico combination down draught spray booth and baking oven
  • DuPont Low Emissions paint system
  • Dust extraction and compressed air purification systems
  • Only fully qualified staff employed
  • Ongoing training programs to ensure quality and safety
  • Occupational Health and Safety (OH&S) procedures and signage
  • Job descriptions and performance appraisals
  • Kaizen continuous improvement program
  • Standard Operating Procedures (SOP)
  • Business consultancy, benchmarking and mentoring program
  • Bunded floor areas to contain potential spills
  • Waste water treatment system
Vehicle Smash Repairs Smithfield Vehicle Smash Repairs Smithfield

Processes

Our streamlined workflow process ensures that everything runs like clock-work.

  • Vehicles, contents and parts are secured
  • Only fully qualified staff employed
  • Ongoing training programs to ensure quality and safety
  • Occupational Health and Safety (OH&S) procedures and signage
  • Job descriptions and performance appraisals
  • Kaizen continuous improvement program
  • Standard Operating Procedures (SOP)
  • Business Consultancy, Benchmarking and Mentoring program conducted by DuPont Performance Services
  • Enviromentally Correct disposal of waste & recycling of parts & materials
  • Bunded floor areas to contain potential spills
  • Waste water treatment system
Vehicle Smash Repairs Smithfield

Portfolio

Learn more about our passion for perfection in our Exclusive Mechanical & Smash Repairs Portfolio.

You can download the Portfolio in PDF format below

Download Portfolio (PDF - 1.95MB)
Exclusive Mechanical & Smash Repairs Portfolio